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Check this article for detailed information. How can I purchase Acronis Cyber Protect 15? You can purchase a needed license directly on Acronis website or find your preferred reseller on this page. Refer to this article for questions related to licensing of Acronis Cyber Protect Contact our Sales department if you have any questions. What features are new in Acronis Cyber Protect 15? For a complete list of the new features, please refer to release notes.
Are new Cyber Protect features supported on all operating systems? For detailed information on available features in each OS see this page. Will Acronis Cyber Protect protect my machines that do not have a separate antivirus program? Yes, Acronis Cyber Protect now incorporates anti-malware and anti-virus solution for full-stack protection against malware, plus AI-based ransomware and cryptomining defenses.
I already have an antivirus solution in place. Will Acronis Cyber Protect conflict with it? If your machine is already protected with a third-party antivirus solution at the moment of applying the Antivirus and Antimalware protection module to the machine, the system will generate an alert and will stop the on-access protection in order to prevent potential compatibility and performance issues.
You will need to either disable or uninstall the third-party antivirus solution, in order to enable fully functional Acronis Cyber Protect Antivirus and Antimalware protection.
What is the new backup format. Acronis Cyber Protect 15 continues to use a new. This format leverages the speed of the incremental backup method, while avoiding its main disadvantage—difficult deletion of outdated backups.
The software marks the blocks used by outdated backups as "free" and writes new backups to these blocks. This results in extremely fast cleanup, with minimal resource consumption. New format Version 12 is automatically used for all new protection plans.
For protection plans that use legacy Version 11 format, you can choose what backup format to use with Backup format option. Refer to this page for detailed information. Does Acronis Cyber Protect 15 support deduplication or other ways to store data efficiently? A new. This type of archive has a in-built deduplication mechanism. You'll find more information on d eduplication best practices here.
Is backup to tapes supported by Acronis Cyber Protect 15? For more information about it refer to this page. Is centralized and remote management of backups available in Acronis Cyber Protect 15? Yes, Acronis Cyber Protect 15 includes centralized and remote management of backups to facilitate protection of all the data that resides on-premises, in remote locations, in private or public clouds, and on mobile devices. What operating systems are supported by Acronis Cyber Protect 15?
Refer to this page to find a complete list of supported operating systems. How to properly assign licenses in Acronis Cyber Protect 15? How to revoke a license from a machine manually? What steps should be taken to upgrade from Acronis Backup Is it possible to install a virtual appliance without installing AMS?
This appliance can be installed independently, detailed instructions on how to deploy a virtual appliance can be found here. Installation of Agent for VMware Virtual Appliance requires requires installation of management server before appliance deployment. What is On-premises console? What is Cloud console? Which one do I need? Acronis Cyber Protect 15 supports two methods of deployment: on-premises and cloud. On-premises deployment means that all of the product components are installed in your local network.
This is the only deployment method available with a perpetual license. Also, you have to use this method if your machines are not connected to the Internet.
Cloud deployment means that the management server is located in one of the Acronis data centers. The benefit of this approach is that you do not need to maintain the management server in your local network.
In both cases, to access the backup console, one should enter the login page address to the web browser address bar, and then specify the user name and password. For on-premises deployment, the login page address is the IP address or name of the machine where the management server is installed. On-premises deployment. Cloud deployment. You can find more detailed information here. Is Free ESXi supported? Agentless backup at a hypervisor level is not supported for Free ESXi because this product restricts access to Remote Command Line Interface RCLI to read-only mode, but backup of the virtuals machines with the agent installed inside the guest OS is possible.
Refer to this article for more details. No, host backup of Citrix XenServer is not supported. As for Citrix XenServer virtual machines, you can protect them by installing backup Agent inside them: see Acronis Cyber Protect 15 user guide for more information.
Windows user credentials are required to access the backup console. How to access Web Console in Cloud? See this page for instructions. How to install agent on Windows System? For detailed instructions, see this page. How to customize installation settings? What can be backed up with Acronis Cyber Protect 15? Where can I back up to? Secure Zone available if it is present on each of the selected machines.
For more information, refer to "About Secure Zone". SFTP on-premises deployment only. To select the SFTP server as a backup destination, type its name or address using the following notations:. Refer to this page for more detailed instructions. How to create a protection plan?
For detailed instructions, refer to this page. How to apply an existing protection plan? How to run a protection plan manually? How to configure a backup to Cloud? For a backup to Cloud, an active Cloud Storage subscription is required. Create a new protection plan see section How to create a protection plan above and choose "Cloud Storage" as a destination in the field "Where to back up".
Find more information on how to browse the cloud storage, view the contents of the backups, and download needed files here. Create a new backup plan and specify the desired location in the field "Where to back up". How to create a backup to Acronis Secure Zone? Secure Zone is a secure partition on a disk of the backed-up machine.
This partition has to be created manually prior to configuring a backup. For information about how to create Secure Zone, its advantages and limitations, refer to this page. Once a Secure Zone is created, create a new protection plan and specify Acronis Secure Zone as a destination in the field "Where to back up". The backup plans can be transferred from Acronis Cyber Backup Refer to this article for detailed instructions. If during the upgrade a backup plan did not migrate automatically, recreate the plan and point it to the old backup file.
If only one machine is selected for backup, click Browse , and then select the required backup. If multiple machines are selected for backup, re-create the old backup file name. What backup schemes are available in Acronis Cyber Protect 15? Please refer to this page for more information about scheduling options.
How to modify the backup scheme in the existing protection plan? Edit the protection plan and select a new backup scheme. Note that some schemes may be unavailable depending on the selected backup source and backup location.
Refer to this p age for more information about available backup schemes. What retention options are available? You can choose one of the following options to specify how long to keep backups created by the backup plan:.
Refer to this page for detailed instructions on how to apply the retention rules. For additional protection of the application data, enable Application backup in the parameters of the backup plan:.
Application-aware disk-level backup is available for physical machines, ESXi virtual machines and Hyper-V virtual machines. On a virtual machine, no agent installation is required; it is presumed that the machine is backed up by Agent for VMware Windows or by Agent for Hyper-V. Refer to this page for more information about application-aware backup. What rights are required for an application-aware backup? The account must be a member of the Backup Operators or Administrators group on the machine, and a member of the sysadmin role on each of the instances that you are going to back up.
Exchange The account must be a member of the Administrators group on the machine, and a member of the Exchange Organization Administrators role group. Exchange and later: The account must be a member of the Administrators group on the machine, and a member of the Organization Management role group.
Refer to this page for more information. Is it possible to set my own naming for archives? I would like to send my data on a disk instead of uploading it. Is it possible? Are SQL databases accessible during backup? How to create a bootable media? I just recommend it because I am happy with it. The guy at the store told me that the drive does not need to be plugged into my laptop to back-up. He said if I plug it into my router than I can back it up that way….
Can you help me? The first thing to check is to ensure that you have a USB plug somewhere on your router. Once the drive is plugged in, it may just automatically appear on your network or you may need to do some configuration in your router in order to make the My Book drive available as a shared drive on your network.
How you do this will vary from one router to another. Some routers have you run an application on your computer while others require that you access the router in a web browser. You will need the login username and password in order to access your router. Once that is setup, the next step is to access the drive over the network.
Unfortunately I am not very familiar with Macs and am not sure how you would do this. There, type in the network address for the router in the address field. Hopefully this means something to you and it works. When the automatic backup runs will these files be deleted from My Book since they are not on the computer hard drive anymore?
Or will they be put back on my hard drive? Great question. If you backup your photos with smartware, my understanding is that they will only stay there as long as they exist on your computer. If you then delete the photos on your computer, I think they will also be removed from the My Book drive as well. What I recommend you do is to move the photos you want to archive onto a new folder you create on your My Book drive. If anything ever happened to your My Book drive, your archived photos would be gone for good.
If this would be acceptable to you, then by all means go ahead. I tend to do this myself with files I want to keep but would not be terribly devastated if I lost them as a result of my My Book drive dying. Hi My book has been plugged into the computer since it crashed 2 years ago. It recently had to be wiped clean again, before the book was unplugged, I remember the light of my book going up and down. Any item what happened? How to verify if my book is working now?
In Windows, you should always use the Safely remove hardware and eject media tool located near the clock in the taskbar bottom left of screen before disconnecting the My Book drive. While I am no Mac expert I have about 20 minutes Mac experience in total , my understanding is that the OSX equivalent would be to go into Finder and then click the Eject icon next to the name of the device you want to disconnect — before you disconnect it.
Then wait for a message telling you that it is safe to eject or disconnect the device. What does this do? It tells the operating system to finish writing information currently in memory onto the hard drive before you disconnect it.
My understanding is that OSX uses something called Journaling. Journaling is a wonderful feature that helps protect the file system against power outages or hardware component failures like pulling the plug out unexpectedly, reducing the need for directory repairs. If something happen to the file system, this could be the reason why you are seeing a listing of old files. Leaving your drive connected with the computer on for a while might clear things up automatically.
If not, there is a small chance that you might be able to fix your problem by using the OSX Disk Utility to verify and repair the My Book drive. If you are having a problem where the MyBook drive keeps connecting and disconnecting. Hi Patti, one more thought. One should never assume that backups are taking place. I had a situation recently where my backups stopped working after an upgrade.
If I had not checked, I might have never known that the backups were not working. It is possible that your backup software was never re-installed or no backups were scheduled? I have used this external drive as a backup once or twice before with no problems.
What could be wrong now? Are you using a Mac by chance? If not, how do I delete the MB files? How long does it take for the Acronis to make a full image of the computer? Will the free version do a real-time backup? Does it back up the operating system and programs in addition to the data files?
The icon might have been automatically hidden by Windows. Just to the left of the systray, there might be a cheveron or a small triangle depending on the version of Windows you are using. Click that and you might find the WD Quick View icon in there. Unless the application crashed or you uninstalled it, it should always be in the systray whether the drive is currently attached to the computer or not. As for the free version of Acronis, both it and the WD Quick View application can happily live together.
Note that there are some important limitations to the Free version of Acronis some of which are highly desirable such as:. You can learn more by comparing the documentation for the Free vs.
You should be able to just open your My Book drive in Explore under Computer and see all the files there. If you want to completely erase everything, you could just format the hard drive. You will need to use this before your My Book drive shows up. How long Acronis will take to make a full image of the computer will depend a lot on how big your hard drive is, how full it is, how fast your computer is and whether your MyBook is connected over USB 2.
It will only back up the operating system and programs in addition to the data files if you tell it to. My personal strategy is to make a full image backup of the drive once a month and then have another full backup of my data with incrementals the rest of the month. If you tend to install and uninstall applications, or tweak your Windows configuration more often, your personal strategy may be different.
I usually rotate my backups every 2 months so, at any point in time, I can go back about 2 months to restore a file or the whole computer.
Is there a configured cable for this??? It would allow multiple users to share data. Hi Robert, your WD My Book must have either an RJ network connector on it, in which case you will need a network cable, your switch must have a USB port on it, in which case you will need a USB cable with the right kind of connectors at each end.
That will depend on the type of connection, how fast your switch is, how many users you have, what type and how big your files are. I am trying to back up are public folder with all our main data off another computer on our network and when I tried it just copied a folder and no data need help please. Also, have you tried copying files directly onto a USB memory stick instead of copying over the network?
I let the utilities propagate the file structure, and wonder — since I am doing manual backups only, if it matters that I do not follow the structure itself. A lot of documents have been rejected because of the too-long filename, which exists solely because of drilling down to where it is set up.
WD Backup. I checked the file by count and data amount, thinking it was OK to delete the source, and then found the suffix designation. The mp3 files are unplayable as such, but they are in the first folder tree. I would like to simplify the process and want to delete of the structure what I can, which would also save some space. The aforementioned music is GB, now taking up double the space.
Thank you in advance for any direction you can give me. Glad you found the thread. You might also want to shorten the names of the folders on your computer. Also, the file names you describe sound like system files, not just data files. Consider just backing your data. You can always re-install the operating system and your applications. Alternatively, again use a different application to do backups, one that will reliably backup your whole computer and provide you with a way to restore it back into working order.
I personally use Acronis True Image which has been pretty reliable over the past few years. PC Magazine recently reviewed several good alternatives that may be of interest to you. I recently purchased a 3TB My Book and began backing up my files gigabytes of data.
My question: Is it possible that My Book is analyzing the gigabytes of not backed up files and trying to figure out how to back them up? Hi, I noticed the back-up creates weird directories and has several versions of a file.
Cay you replicate the source file structure? As you noticed, the software that comes with the WD My Book backup drive maintains multiple versions of documents when you edit them so that you can go back to previous versions. The last release in was version 3. You can also get it on other versions of Windows by installing Cygwin.
Thanks for your help. There is no power button, and it does not indicate when it is safe to disconnect. I read somewhere to disconnect the power at the source, not from the back of the HD. I am assuming that it should be disconnected instead of running constantly. Also I first purchased a 3 TB version that was incompatible, and had to return it, and then find another store that carried the 2 TB version.
That one works. Do you have any advice concerning this application? A hard drive, like the My Book, can run constantly for years. Heat will kill electronics faster than almost anything else.
Although they are more expensive, they also use a lot less electricity. If the little LED light is bothering you at night, put a piece of black tape over it. The only way to have the drive power down automatically when not in use is if the device to which it is connected, in this case a DVR, supports that feature.
If it is supported by your DVR, you may need to enable the feature somewhere in its menus. Check the manual or contact the manufacturer for more information on this.
As for manually disconnecting it, again, this will depend a lot on the device to which it is connected. Unless you are constantly recording shows, DVRs are not disk intensive like a computer.
If you only record and playback once in a while, most of the time it will be doing nothing. Watch it for about seconds. When the light is flashing, this means that information is being recorded or written to the drive. The worst time to disconnect a drive is while information is being written to it. This is typically when you start loosing information or even damaging the hard drive.
How you check the dates really depends on the backup software you are using. Sounds like you figured it out. Help, I bought the my book 1 TB external harddrive. Did I do something wrong? Is there a way to fix this? Loose means not tight. I am grateful to hear that you are finding the tips helpful. I appreciate it very much.
I love being told that I am doing something wrong because it is always an opportunity to learn, grow or teach. I will endeavour to pay more attention and apply the correct spelling of these words and correct existing instance.
Thank you again ReRyRo for taking the time to share your tips with me and raising my awareness. I am grateful for your contribution. Then, I realized this was a bad idea and I clicked for the download to stop. For some reason, the entire documents file is now no where to be found. Any ideas where it went or how I can get it back? Any ideas would be hugely appreciated! Got to hate when that happens Jennifer. If the original location no longer exists, the file seems to end up in oblivion.
If you were copying files from an old computer onto a WD MyBook Backup drive and then copied the files to the new computer, your file should still be available on the old computer as well as the WD My Book backup drive.
If you were doing a move instead of copy, it might be a lot harder to recover your file. However, if you have been using the drive or your old computer since then, there is little chance that you will be able to recover the file. Only install it on your new computer, not the old one. I have two 1 TB drives C and E …. But…if I use Documents and look at at the. What might I have done incorrectly 2. Hi LarryC, sounds like a bug in the backup software.
As you might have read here, I am not a fan of the backup software included with the WD backup drives. Just to be certain, create a file and save it on your desktop. Then manually copy the file to either your I: or M: drive but not both without using any backup software.
If everything is working properly, the file should only end up on one of the two drives, not both. Next, delete the file from that drive and copy the file from your desktop to the other drive. Again, check both drives. The file should only be on one of the two drives.
If this is the case, your drives and drive mappings are working properly so the problem is very likely with the backup software. Using a different backup application should resolve the problem. If one or both of the above mentioned the test failed, your drive mappings are incorrect more likely or your computer has some serious driver issues less likely.
Hi Michael. I have 2 , 1T external drives that I use for backing up certain files. The older one about 6yrs. I recently bought a 3 T wd external simply to back up both of my other 2 smaller drives. Can I just copy and paste my files onto the new drive. The videos and picture are in different folders ex. Can these files simply be manually copied and pasted to the new back with out installing all the firmware. Hi Diana, thank you for your great question. The answer is… it depends on how you backed-up the files.
Some backup applications just copy the files to your backup drive while others may compress them or even combine the files into huge files. You can usually tell by just looking at the file names. As long as you are just copying the files and not moving them, I would say it is safe to give it a try since your new drive is empty.
In that case, you need just delete the files you just added to the new drive and you will be back to where you started with the two old drives which still have their files. If you were to move the files to the new drive and something went wrong, you would have no way to go back.
One last tip. Hello, My question is, will the backup make more that one copy? Hi Tom, that really depends on the software you are using. Good backup software does have that feature. My first question is can I go into my book and just delete old backups to make more room on my drive or would I have to erase all contents to free up space.
I am still using windows xp…yup I know…lol…and finally moving to Windows 7 Ultimate…would there be any issues with OS compatibility. Also should I disconnect the backup from computer when not in use or just power it down? In general, you should be fine to delete old backups. However, some backup applications keep track of what backups exist for the purpose of offering restore options and prefer that you delete the old backups from within the application.
You might want to keep an eye out for options in your backup software that automatically delete old backups. Some backup programs will take care of that for you, for example, deleting backups that are more than 3 months old or whatever interval you specify.
With that said, you might want to consider leaving it plugged in and connected so that automated backups take place. The drive at least the one I have automatically powers down if it is not connected to a computer. My laptop is running Windows 7, the My Passport shows it is working normally, but I cannot access it to store files. I want to install GTA V, but lack the space on my laptop and bought this just for this purpose. Any help is appreciated. This discussion is about the WD My Book drive.
This is unusual since the drive usually contains things like the bundled backup software. There could be a few reasons for this. If so, then Windows recognizes that the drive is connected. There are several reasons why this can happen. One could be that there is insufficient power coming from the USB cable, especially if you have other USB drives connected.
If that is your case, both must be plugged in for the drive or unplug all other external drives in order to give the My Passport enough power. More information. Because you would need to apply this fix to every computer you want to plug the drive into.
This is the reason I stopped buying My Passport drives in favour of Seagate drives which have never needed a driver fix. They just worked out of the box. Nothing can be move to the TB. We have no idea what were are doing and we want to move all our stuff to the TB just in case the computer aka the mac could crash.
Is there anyway you can help me move our stuff over to the TB? Any helpful advise would be appreciated. Hi David, in order to try to provide you with helpful advice, you would need to provide some additional information. What do you mean by TB? Are you using a My Book drive? What backup software are you using? What makes you suspect it is not working? What have you tried? I have 2 external hard drives WD My Books one added in and one in I have them both connected to my desktop PC.
Can I operate both connected My Books from a single software? Thank you, Guy. Unfortunately I know very little about MACs. However here are a few things you can try which are not Mac specific but may work for you.
Be sure to be ready and have a place to copy your files off the defective drive immediately should the drive does start working. You never know how long it will last. You could have as little as a minute to get critical files off of it. If recovering the data is critical, take it to a data recovery company expensive. Then block it causing it to stop spinning all of a sudden. Plug it back in and see if it works. Then quickly reconnect the drive to your computer before it starts to warm up and see if you can access it.
If it works, you need to act fast and quickly get the most important files off the drive. You may only have minutes before the drive fails again. If you are very lucky, this may work more than once. These are well known strategies. For background information on why each of these strategies work, google it.
I installed it and that was it. Blank screen, no prompts, no user guide. Can you please tell me where I go from here? I have tried googling this problem and playing with all the settings but I just cannot get it to back up! Any idea? Will Smartware do that? Thank You. Its been a few years since I used this device looking for some older Pics and files saved from a different computer. When I power up WD My Book, I hear it trying to work but seemly not being successful…reminds me of the sound of a bad hard drive…yikes!
Is there a driver that needs to exist on the laptop to get the recognition process going…thought the laptop would see it right away and prompt me to do something. I tried everything I could think of. Changed the power supply, change dthe USB cable, cracked open the case and put the drive in a completely different case.
It just would not be recognized by Windows 10 — or any other version of Windows on my other computers. Then, by random chance, it started working while I had it laying down on its side. I quickly copied not moved as many files as I could off the drive, selectively choosing those files which were most important to me. After about 4. I am just so grateful for that small window of time. Some things you can try include putting the drive on its side and giving it a spin.
While it is spinning, stop it all of a sudden. This little trick may just get your drive spinning again. After a few hours, take it out and connect it right away to your computer.
If it works, copy your most important files off the drive first. It may only last a few seconds to a few minutes until the drive starts to warm up. My Book has been working fine but now cannot access it or recognised by my computer.
Short cut not even taking me there. Have hardly used device? Your email address will not be published. Save my name, email, and website in this browser for the next time I comment.
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The articles on this website are not ready for the public. They are drafts of articles that may eventually make it onto my websites. Feedback and questions are always welcome. All rights reserved. Do not reproduce without written permission. About Michael Milette Contact Me.
- Acronis True Image Creating Acronis Bootable Media | Knowledge Base
You can start working with Acronis Universal Restore. Skip to main content. Applies to: Acronis True Image Last update: Install Acronis True Image as described here. Click Download : If the Acronis Fdee Restore Media Builder is already acronis true image 2017 instructions free on your computer, you will see the first screen of the Media Builder itself instead, as shown here.
In such case you can skip this KB article about the installation and proceed with actually using the Universal Restore.
After you click the Download button, your default web browser opens and a Download file dialog window appears. Click Save : Depending on your browser's configuration the dialog imagf may be skipped and instructiohs download may start automatically: Wait for the download to finish, security acronis true image 2017 instructions free to complete and click Run : The setup wizard opens.
Click Next : Select I accept this agreement to confirm your agreement with the license terms: Click Next imag Click Next to install Universal Restore in the default location or click Browse to change the destination: Click Next to install the tool for all the users on the computer or choose to install it for нажмите чтобы увидеть больше current user only: Click Proceed to begin the installation: Click Yes if asked for the confirmation: The setup wizard will start copying files of the Acronis Universal Restore Media Builder: Once the installation is finished, click Close : More information When Acronis Acronis true image 2017 instructions free Restore Media Builder is installed and you click on "Acronis Universal Restore" option on the Tools tab, the media builder opens straight away: You instrucctions start working with Acronis Imabe Restore.
Acronis Universal Restore. Acronis True Image Installation. Was this article helpful?
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