Xero verify not working - xero verify not working.Connection to Xero not working, but connection from Xero is working...

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Xero verify not working - xero verify not working

 

Mark Lundquist asked a question. Hearing your frustration Mark and sorry to hear your wanting to leave! If you prefer to not use the Verify app - you can choose from one of the other authentication apps on offer in your app store.

As long as the xero verify app does not work then its end of game. The other solutions involves us spending hours of time trying to solve your problem.

I can see by the reviews that its created chaos because your using a cheap software. I believe our accountant still uses xero, I am happy to issue our own invoices as we did previously. Hi Mark, do you mind explaining a little more on the issues you're having with the app?

There maybe a hurdle we're missing here and would like to help if possible. Appreciate your feedback and understand this change might not be welcome, but I can assure you nothing cheap about multi-factor authentication. These changes to login, level up security to keep your data safe, and other business are also adopting. I'm also having issues. First, I don't understand why Xero Verify is a separate app that forces me to copy and paste details from one app to another. Just text me, maybe?

Second, Xero doesn't offer me a field to input the copied code. Exactly what is the point of this? Like others, I am getting fed up with wasting time on this today and wondering if we made the right choice setting up a new business in Xero. Sorry to hear the troubles you're having, Kathleen. While there is a code that can be entered with Xero Verify, the extra benefit of this authentication method are the push notifications that can be set up to streamline your login.

We've created a hub on our website to share FAQ's and resources on this change. Not just Xero Verify, but multi-factor authentication itself adds another layer of security to your account to keep your data safe - You can see more detail on the reasons for this change on our Blog.

Hi, also having trouble WAY too slow. I have to wait and wait until I get the box saying 'resend verification? Big waste of time. Can't it just send first time? By comparison ASB bank sends a Netcode text within 2 seconds of payment request being made I have found a perfect 2 step solution to this problem. This is most certainly what I will be doing at the end of the financial year, earlier if I can make up the time this total pants-fest of a click-maximising piece of junk has cost me.

I cannot get Xero Verify to work. There's nowhere to scan a QR code, nowhere is there an option to add an e-mail address for the code to come through to, , and the set-up key is an aspect of pure fiction. It doesn't exist. The whole process is arduously tortuous. Why not use a system that works.

The Xero Verify App is downloaded on my phone with my user e-mail address, but nothing ever connects so I can log in to my desktop computer. Ask our community of customers, accountants and bookkeepers. Skip to main content Search icon Search Xero Central. View This Post. We will need to find another accounts program. The time spent on this is not worth it. There are likely to be more efficient and simpler apps.

Cheap security like this is a warning sign that xero will fold. Your Xero account. Ditch anti-productivity tool of the millenium, XERO. Log In to Answer. Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers.

Contact Xero support Raise a case with our support team.